Lace support and help
Get help with Lace: Tailor & Laundry at Home. Email, call or message the Zenocta team and tell us what you see.
Contact us
What to include
A short message with these details helps us find the problem faster. The email button above opens a message with the headings ready.
- The app version (and the app name, as on Google Play).
- Your device model and Android version.
- What you did, what you expected and what happened instead.
- A screenshot or screen recording of the problem.
- The email address of your account. Never send your password.
Questions about Lace
Answers from the app's Google Play listing and privacy policy.
What does Lace do?
Stitching, alterations, ironing & dry cleaning picked up from your door. Getting clothes stitched, altered, ironed or washed means trips, waiting and guesswork.
Where can I get Lace?
Lace is on Google Play and also runs in your browser at lace.zenocta.com.
How is my data handled in Lace?
Read the Lace privacy policy on our privacy page. It explains what the app handles and why. For questions, write to contact@zenocta.com.
How do I delete my Lace account and data?
Open Lace and go to Account. Choose “Delete my account”. You can also email contact@zenocta.com from your account email with the subject “Delete my Lace account”. Full details are on the delete account page for Lace.
Useful links
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