Privacy Policy for Kiddica

Effective Date: 06-04-2026

Developer: Zenocta Solutions Pvt. Ltd.

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Introduction

Kiddica (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal and your child’s medical information.

This Privacy Policy explains how we collect, use, store, and protect your data when you use the Kiddica app — a pediatric healthcare management platform designed for clinics and hospitals to manage child health records, appointments, vaccinations, growth tracking, consultations, and communication between parents and pediatricians.

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🔹 Information We Collect

1. Parent/Guardian Information

We collect personal details such as parent/guardian name, phone number, email address, address, and profile information to create and manage your Kiddica account.

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2. Child Information

We collect child-specific details including name, date of birth, gender, blood group, allergies, growth data (height, weight), vaccination history, developmental milestones, and medical history.

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3. Medical & Appointment Data

We collect and store appointment details, consultation records, prescriptions, vaccination records, lab reports, and doctor notes to ensure proper diagnosis and continuity of care.

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4. Device & Usage Data

We collect non-personal data such as device type, operating system, app version, IP address, crash logs, and app usage analytics to improve performance and user experience.

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5. Uploaded Files & Reports

Parents and doctors can upload prescriptions, medical reports, vaccination proofs, and images. These are securely stored and accessible only to authorized users.

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🔹 How We Use Your Data
• To register and authenticate users securely.
• To manage child profiles and maintain digital health records.
• To schedule and track pediatric appointments and consultations.
• To send reminders for vaccinations, medications, and follow-ups.
• To enable communication between parents and pediatricians.
• To provide personalized health insights (growth tracking, milestones).
• To improve services using anonymized analytics and feedback.
• To ensure continuity and quality of pediatric care.

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🔹 Data Sharing & Storage

For One-Time/Lifetime Clients (Clinics/Hospitals):

Each clinic using Kiddica has its own dedicated Firebase database under their ownership. Zenocta Solutions does not access or share this data.

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For Subscription Clients:

Data is securely stored within Zenocta Solutions’ managed Firebase infrastructure and accessed only by authorized clinic staff and Zenocta administrators (strictly for maintenance and technical support).

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Third-Party Services:

We may use services such as:
• Google Firebase (database & storage)
• Cloud storage services
• Analytics tools
• Communication APIs (e.g., WhatsApp/Video consultation tools)

These are used strictly to provide secure and reliable functionality.

Kiddica does not sell, rent, or share personal data with advertisers or unrelated third parties.

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🔒 Data Security
• All data transmission is encrypted using HTTPS (SSL/TLS).
• Medical data and uploaded files are stored securely with Firebase security rules.
• Role-based access control (Parent, Doctor, Admin) ensures restricted access.
• Regular monitoring, audit logs, and security practices are implemented.

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🔹 Your Rights

As a Kiddica user, you have the right to:
• View and update your profile and your child’s data.
• Request deletion or export of your account data.
• Withdraw consent for non-essential data usage.
• Manage notification preferences (vaccination, reminders, etc.).

Requests can be made through the app or via the contact details below.

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🔹 Children’s Privacy

Kiddica is specifically designed for managing children’s healthcare by parents or legal guardians.

We do not allow children to independently create accounts. All child data is managed under verified parent/guardian profiles.

If any data is found to be collected without proper guardian consent, we will promptly delete it upon request.

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🔹 Changes to This Policy

This Privacy Policy may be updated periodically to reflect new features, legal requirements, or security improvements.

Significant changes will be communicated via in-app notifications or email. Continued use of Kiddica after updates implies acceptance of the revised policy.

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📞 Contact Us

For privacy-related queries or data requests, please contact:

Zenocta Solutions Pvt. Ltd.

Plot No. 17 & 18, B2 - 2nd Floor,
Jayabheri Enclave, Gachibowli,
Hyderabad - 500032, India

📞 +91 9848 080 178
📧 contact@zenocta.com
🌐 www.zenocta.com

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Kiddica is developed and operated by Zenocta Solutions Pvt. Ltd.

All parent and child data is treated with strict confidentiality and protected under secure healthcare data practices.

We are committed to building a trusted digital ecosystem for pediatric care — ensuring safety, privacy, and peace of mind for every family.